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1.8

Summary

Airtel Mobile Operator
Puneet Khanna@puneetkhanna
May 31, 2013 09:36 PM, 1979 Views
Inflated bills and no customer care

Very bad service and if you get struck with overcharged bill, no one would listen to you and ultimately get disconnected or pay high charge bill. I had bad experience, email written by me is as below


This is to bring to your notice that I had taken Airtel connection (9971XXXXXX) 5 years back and had never opted for data services. The activation of GPRS done by Airtel was not with my concurrence and approval. Usage charges were never communicated.


I have been taking this up with appellate authority, Nodal team and customer care teams for last 5 months without any conclusion. Instead of understanding the issue they are only threatening me and my family for payment and legal action.


It is a wrong business practice of Airtel. Last year also a caller tune was activated on my mobile without consent and was known to me only after billing.

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