Bangalore Nov 14th 2007
Hi.
We have taken a prepaid, lifetime validity connection in bangalore. As per the terms
all recharges will not have major cuts on the talk time provided. But when I charged
using Rs 250(or 251) through ICICI web page, I only got Rs 91, talk time. I am
supposed to get nearly Rs 225 talk time.
And in the ICICI web page for Airtel re-charging there was not mention of this amount
in the list of amounts, not to be used for re-charging. There were some other amounts in the list.
When I went personally to complain, they gave me one complaint number,
but no body solves. They say, you are not supposed to use that amount for
charging life time valid pre-paid connection.
HOW WILL I KNOW WHICH AMOUNT NOT TO USE FOR RE-CHARGING, WHEN
THAT AMOUNT IS NOT IN THE LIST ON THE WEB SITE?
Ofcourse I lost that difference amount! Airtel doesnt care to solve this problem.
This happened couple of months back.
Sitaram