This is regarding my money deduction by Airtel for browsing internet.
I was in a plan of Rs 199 for 2GB browsing internet for one month. After I utilized 2GB, suddenly I was automatically shifted to a plan that was 10 times more expensive than the current plan. I was not intimated about this by phone or sms and my permission was not taken before shifting to this new plan.
I had a deduction of Rs 700 for 70 MB of data in just 5 days from 26 july to 31 july 2014.
This is pathetic, I have been their customer for last 7 years and they have no respect for their customers.