Now a days Airtel is in toppers race with other network operators. But also top on increasing charges.
In my city ( Nashik) Airtel provides good coverage but surrounding rural areas there is network failure.
Internet speed also average I e. In KB/S.
In my working area which is comes under city the internet is not working well but it shows 4G.
Many times I register complaint through Airtel app, they register it then tell us we are processing and close that complaint and message me that we solve your problem and reopen link with it. When we open that link the complaint is again reopen. Means that just play a cycle of complaints.
Now talk about charges
Airtel provides 598/- inr plan with 84 days but now similar plan is 719/- inr with 84 days.
I know all mobile operators increasing their plan charges but it increases the pocket hole.
The customer care service is worst. Whenever I try to call on customer care number only computerised voice entertain us and its too hard to arrive to customer care executive. Only press 1 and 2 and 3 and just play with that numbers.