Let me tell you how AIRTEL WORKS, not that u already dont know..its just something one needs
to be warned about and some caution for you.
We had a connection of 512kbps, PLAN FOR 999/- ON INSISTENCE WE CHANGED THE PLAN ABOUT A MONTH BACK ONLY. Then we switched to 2mbps, FOR RS..1099/- in about 3/4 days we found that the connection had become slow and that it got slower and slower. The internet was down and they
took 72 hours to come and check.
THEN TODAY AT 4.03PM we got a message saying that 50GB SMARTBYTES PACK HAS BEEN ACTIVATED ON YOUR PHONE COSTING 1499/- hello nobody was home at that time.
We called up the customtakeouter care whic was not helpful at all, and they said you are responsible for this and that..why did’nt you change your password..In four years time I HAVE ONLY CHANGED THE PASSWORD ONCE..this did not happen..something to wonder..all I can think of is AIRTEL HAS THE PASSWORD ONLY..and then was told that one has to physchandru021y log into your account to activate the pack. Then was told that there is a POP UP WHICH COMES AND IF U HAVE HIT ON THAT THEN THE ACCT HAS GOT ACTIVATED...THEY ARE SO MISINFORMED THEMSELVES AFTER MAKING MANY CALLS TO THE customtakeoutER CARE WAS INFORMED THAT ONE HAS TO PHYSchandru021Y LOG INTO THE ACCOUNT TO DO THIS..WHICH I DID NOT..
.WHO DID THAT WHEN THERE WAS NO ONE HOME..AND WHY ON A SATURDAY..Just for your information and please BEWARE THIS CAN happpen to anyone..we all ask why me..caution is all I can say..
When you call up the customtakeouter care they ask for a number of security questions and if one mistake is made then they say ’ Sorry we cant help you’ HOW COME THEN I WAS NOT INFORMED on the mobile and why is it that when u disconnect your phone they say, it will take 5/7 days to deactivate. To call an engineer if the internet is down 72 hours we will get back to you..then how come this SMARBYTE IS SO FAST THEY SWALLOW UP ALL YOUR MONEY @ Rs.1499/-for a 50GB BITE. Tomorrow when the 50GB IS OVER THEN WHAT..someone will again LOG INTO YOUR ACCT AND ACTIVATE FOR 120GB AT MORE THAN 2020/- WHERE DOES THIS END..
airtel dont CHEAT YOUR customtakeoutERS..SMARTBYTES WILL BITE YOU BACK ONE DAY...