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Akbar Travels

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Akbar Travels
biju antony@bijuantony14bijua
Aug 29, 2019 11:26 AM, 6140 Views
Worst experience ever, dishonest people and fraud

I had a very bad experience from akbar travels.com. I booked a single roundtrip international flight ticket(cochin to palm beach, florida, USA) through akbartravels.com. I paid one lakh twenty three thousand fifty eight rupees. unfortunately I had to cancel the ticket for family emergency during the kerala flooding. they charged a cancellation penalty for rupees 17166. when I called the customer service they said the airline company(Etihad airways) took the cancellation fees from us. I called the Etihad and asked the details of my cancellation with the airline ref.no. etihad customer service said the cancellation fee is only$100. and remaining balance they had already refunded to akbar travels.com. that means Etihad only took 7000 ruppees. balance 10000 rupees akbar travels robbed from my account . please don’t go through akbar travels.com they are fraud and cheaters .

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