I purchased a Dash CAM (Novatek Mini Car DVR Camera GT300 Dashcam 1920x1080 Full HD 1080p Video Registrator Recorder G-sensor Night Vision Dash Cam) from Ali Express order # 71881225828878 .
From day one the cam was giving issue, notified them and Cindy Zhang was interacting with me, I was given irrelevant solution to ensure enough time is wasted and I cannot raise dispute with Ali Express within the timeframe allocated by them.
Later they started negotiating on the refund amount, and finally agreed to pay 50% of amount provided I give them 5 Star rating.
Seem this is how they get high rating for a substandard product, they follow unethical practice and are fooling consumer.
I had purchased other products from ALIEXPRESS, the quality is not that great but products were not defective.
Even I tried to raise this issue with Ali Express but they do not have any customer care email ID on the portal.
BEWARE of ALIEXPRESS and Specially “Shenzhen TopBox Technology Co., Ltd.“, selling low quality product and following unethical business practice.