I shifted from Hyderabad to Mumbai in June and chose A M Packers & Movers for shifting the household articles and my four-wheeler(Hyundai Accent).
The packers & movers guys were fine till they came home, packed things and took with them. Charged some 600-800 rupees extra for some’bounty’ for which the bills were never given. But things started going wrong right from the day I handed over my car to them.
Someone by name Khan with Vinod had come to take the car, which literally had just one small scratch on it.
From that day these basds(don’t mind my language) never bothered to pick my call and give me the status of my luggage and car. When received the call, they said "Sir, due to rains the consignment went just yesterday" or "Sir, the concenred person is not there".
After shifting to Mumbai, I called them 10-15 times a day to know the status of my consignement, but they were not moved at all.
After 25 days, I was told that my car has reached, but has broken down and is at their Navi Mumbai Godown. It is not starting and I had to come there to take the delivery, though I have paid for the door-2-door pickup and delivery. I sent a Hyundai Service guy there to check the condition of my car and he reported the damages: Front bumper damaged, Driver door bent leaving a gap from which water has gone in, right front mudgaurd removed with the suspension strut damaged, handbrake lever not functioning, the master control of power windows at driver’s seat not functioning, scratches everywhere and over and above that, shockingly the odometer reading was showing+120 kms from the day they had taken the car, but the trip meter reading was showing+520.
The hyundai emergency service guy confirmed that someone has fiddled around with the odometer and while doing so a wire got disconnected due to which the car was not starting. He repaired the car and left the godown.
After fighting for another 5 days, I finally got the car delivered at my mumbai residence and was heart-broken to see the condition of it. When taken to the authorized service station they reported 10 other problems wrt suspensions and others which were never heard of.
When I tried to reach khan or vinod, they had already flew away and the phone was picked by acclaimed owner of AM Packers and movers Ashok who said that those two guys were his assistants and had done such mess up with many others when he was on leave for 30 days. he promised me to pay the damages and asked me to get the car repaired at the best service station.
When I did so, for half the repairs the bill came for Rs. 14900/-. when I conveyed to Ashok, he said "Sir I dont have that much money, I thought the bill would be just 2000-3000 so had said yes to pay the bills". when insisted through 5-6 calls daily for another 5-10 days, he agreed to pay 10, 000 but after 45 days.
Assuming that he was a genuine guy and a son to his only father, we waited for 45 days with calls in between, but at the end he said that he needs another 10 days. Waited for another 10 days and now he is untraceable.
If any Hyderabad Cop is having a look at this review.
I have all the sms that I had sent to AM packers and movers and the receipt note which carries his driver’s sign witnessing the damages.
Pls note that AM packers does not have any transportation facilities of themselves, they are all outsourced. So guys, pls dont mind paying high for transportation, as it assures quality and timely delivery.