I’ve been using Amazon Prime Video App for three months. When compared with Netflix, the catalog is much limited. Although all the leading series are included in the catalog, less importance is given to the regional content. The recent Amazon Original series "Inside Edge" is very much predictable, just like any other bollywood movie. Also, the app has many issues. The setting options are good for streaming. The problem comes while downloading movies/ episodes. Sometimes, the download will not complete. To resolve this, you need to go to settings and then App permissions. You need to enable the permissions. For those who are not technically sound, this is a very big task. Sometimes, the download proceeds with the mobile data but not with the WiFi network. To resolve this, you need to clear the data of the app and set the permissions as mentioned above and try again. Even if the issue persists, you need to uninstall the app and restart the device. Once your device is on, install the app, try the steps mentioned above. My suggestion is that the app makers should make these troubleshooting steps handy on the website. They should optimise the app and make it work well with all the devices.