I have purchased about 50 products now. And there has been no complain from my side. The best thing I like about this site is the easy return policy. I ordered a book read it and returned it ????. I even ordered a shirt wore it for a week and returned it. Its delivery speed is flawless. The prices of products are perfect and godd in comparison to other sites. I too have a trial period of 3 months of prime with which I get deals earlier than the other people. So in my opinion Amazon is the best online shopping website also paytm is also no doubt good but amazon is better in everything.