M not using amazon because poor serviCe, with high rated pric tecam giving Amazon.com one star because two shipments were
supposed to arrive 2/17, then changed to 2/21, have not arrived
yet. The email I received from amazon.com contained an apology
and simply indicated that if I didnt receive the rugs by Sunday
2/21, I could contact them for a full refund. Im not interested in a
refund. I need the three rugs I ordered. I just tracked the shipments
on FedEx website and I discovered that the rugs were shipped
Friday, 2/19 and will arrive 2/25. I find it bizarre that my
amazon.com account still shows the shipment to arrive late on
2/21. This is extremely poor customer service.