Customer service of amazon.in is not good. They are not so good with their customer. I had many problems regarding exchanging the item I bought. They were very cold to me.
Speaking of product quality, I had problems regarding the product quality thats why I wanted to exchange. The product quality is not always good.
Delivery time is the worst thing in amazon. They are very slow with the delivery of the product. I had to wait for 2 to 3 days extra from the date they assure.
The app and website is okay its not that great and user friendly its fine.
Amazon is not very reliable they dont deliver product on time. There are various issues regarding amazon from many people so when I want to buy something from amazon I always give a long thought.
Amazon can be better than this.