I ordered a samsung guru music phone gold color on amazon . But they delivered black color one. When i call to them they asked me to wait for 5 days and also i told that i dont want to return and replace item. I told them to pay the refund for their mistake but after 5 days of time they are simply sayjng to return the item for refund. Such a worst service by amazon because we purchase the items in online as we dont have enough to go to the malls or market or other places not because of "No availability" of items in market. Then where is the value for customer time. Dont purchase the things in amazon they will waste your time and also they sell non branded products also which are of poor quality of no worth. WORST SERVICE. Recently my friend ordered blutooth item which is not working .