Hey I am a amazon customer since 2014, its customer services is fabulous and better than any other online shopping websites. The company will provide customer care services 24/7, it gives various facilities for contact to amazon customer care, I ordered many products several times the delivery of product is always on time, and if there is any problem in the product or faulty product delivered, The company will replaced the product soon or return the product as per our customer requirement, The product quality is always good.The company provides website or app both for customers which we want to use, So it is amazon reliable to customers we will contact any of sources like toll free number, amazon customer chat and e-mails .