Amazon is widely used and trusted online shopping site in india.
customer service- amazon gives great customer service. we dont need to call customer care. just we have to enter our number on site and the they call us withi a seconds. also the variety of language options are available for contacting the customer care. we can select our regional language for talking with customer care
Once they canceed my order by mistake but then they said sorry and gave me free coupons
PRODUCT QUALITY- The peoduct sell via amzon have good quality and verified but if the product is from third party then no guaranty of the product quality because anyone can sell their products on amazon. Also variety of products available on amzon at impressive price
DELIVERY TIMELINES- Generally amazon gives 4-5 working days for shipping but they ship within 2 days.
APPS AND WEBSITE- The interface of amazon is pretty impressive. app is much user-friendly
RELIABILITY- Anyone can easily trust on amazon because it is number one shopping site in india