Many reviews I see here are mostly paid ones. be careful and buy from online services. If it is Amazon fulfilled you can have a faith, atleast you can get your money if the product is not good. Sometimes you need to be extra careful while seeing the reviews for some products. Check if the reviewer is having verified purchase tag. This means he has purchased the item and reviewing. if it is not there it means seller has posted the review to attract customers. I got cheated once seeing the reviews. When I checked the reviews again, no one had verified purchase tag.
Customer care of Amazon is amazing. They really take care of customers. I give 10/10 for customer care. But there is not a single seller who can be blindly trusted. This may be Amazon bad luck. I purchased several item and returned many as the product didnt function as expected.
Anyways Amazon is much better than any other online selling sites in India. Be careful during online purchase. I would recommend not to purchase anything beyond 5000 Rs on online sites. Prevention is always better then cure.