I have ordered 1+ 7 phone ( 33k) . I have paid for that also . but delivery not happened on promised date. 2nd day they shown delivery attempted. but which was not. 3rd also same. 4th day I have cancelled the order.below is story about Amazon.in customer support.
Amazon.in is having very bad customer support. To resolve a delivery issue I have contacted them for 4 times in 3 days. They will tell issue will get resolve in 24hrs. But it is never resolved. If u contact them again then again they will ask another 24hrs. When we request to talk to higher authority again ( she is supreme for customer support itseems ( forgot her name) she was also asking for 24hrs. I have given them total 96 hrs. issue not resolved.
Fed-up with Amazon services.
Unfortunately I am Amazon prime customer also .
If u want good product on time and good customer support. Then pls dont choose Amazon for shopping.