Out of all the online shopping platform in India, Amazon is certainly the best. I have purchased lots of products which are really good in quality. Even the returns are also hassle free.
But, recently I bought a clothing item from a seller by paying delivery charge. The size was small and so I tried to return it. but whenever I am trying to request return through app or desktop, its showing " an error occurred, rest assured we are working on it". the item is a self ship item, no pick up. Contracted customer care but all in vain, they say they will mail the return label but never mailed. Called the seller who said they have not yet received the return request. Now, I am stuck with the item. never had this kind of bad experience before.