Amazon.in very good online shopping player. Provides very good services and products at very good prices. Customer support is very good. Delivery timmings are very good. Shipping charges are also very genuine. Free shipping on books is a very good promotinal scheme. Refer and earn proragmme is also very good. One get’s his rewards easily and mostly within a month. Products are genuine and prices of the products are also very good. Time to time amazon.in conducts lightning deals that are also very good. Product prices drops to very low during these sales and I a good time to buy anything form amazon. Although customer services are good but even then there requires some improvement in this department. It is like there is no unity in there saying. If you contact them they give to info. About your enquiry. And if you later on contact again for the same enquiry they will tell you someting else. Also the app and website needs to be improved. Web page need to be made more lighter and easy to load. Chat with customer care should be avaliable in app.