Hey, friends I would love to share my experience on the very popular online shopping website in india so that u can be a smart buyer . Customer service of amazon.in is average I must say because they don’t get easily connected with u . Yes, product quality of amazon is above average as I have used many product buy from amazon. Delivery time is also average as take atleast 5-6 days to deliver a item. Apps and website is also average because it gets hanged some times. This website is averagly reliable acc. to me .