After making 622 orders on amazon since 2013 I am posting this review . Friends please believe me no word of mine is false.
Amazon was always best site for fast shipping, good products, timely delivery and fast reverse pick ups till November 2015. It’s customer service is always remains worst in Indian e-Commerce industry . if ever you will have to face any problem forget to solve it. Their executives always promise to do what you want over phone or chat or email. But truth is that they have no power to do anything. They are just for making customers cool. Their is no hierarchy of posts for customer support. Even they have no control over their courier. It seems that everything is mechanical . If their is some problem no help you will get .
But from November 2015 their fast shipping and timely delivery etc. good things have also gone away. Their sellers are taking much-much time to ship the product . their courier is taking huge time to deliver the product. Even more then shopclues and askmebazaar etc cheap sites. They have appointed cheap local courier boys to deliver the products and have remove the professionals to save income for tv adds. Which makes delayed courier more delayed.
More then this they have removed many products from their site. There is huge shipping even on smaller things. Many times they don’t tell persons about shipping charges until the end. They cheat and deduct the shipping when we make payment. Persons come to know after making the payment only or on the payment page.
WORST THING IS THIS THAT THEY NEVER POST HIGHLY NEGATIVE REVIEWS. THEY POST FALSE POSITIVE REVIEWS. IF YOU CAN’T BELIEVE IT YOU CAN TRY.
IN THE LAST I JUST CAN SAY AMAZON WILL FAIL VERY SOON IF IT WILL GO WITH THIS PACE .