I am regular customer of Amazon. My first time online shopping was from Amazon and experience was good. Then I bought many products like books( all competition books are available at lowest price) , wall sticker and clothes , shoes , and more home products. There is two years long experience with Amazon . And Amazon refund and exchange policy is good . If we get wrong or damaged products if we are not stratified with products then company give us refund and exchange offers. They have refund in our account as soon as possible. This is best site for online shopping. But there is problem that this company didn’t give cash on delivering options many of products