Longtime Amazon user and I ordered 2 items on the same day to be delivered to my hotel front desk. I have done this many times in the US with zero issues. Neither of the 2 items I ordered were delivered but the shipper of the second item not only listed the item as delivered DIRECTLY to me, but that I SIGNED FOR IT. Both of these are lies. I chatted with Amazon customer service and the first item was credited and they are working on crediting the second one. Amazon needs to use better delivery services, I think they are criminals.