I had started shopping from amazon.in from when they have started there business in India.I had shop more than 50 products from amazon till now and I did not had any bad experience yet.Amazon customer service team is very cooperative, very helpful, highly talented and knowledgeable they try there best to solve the customer problem.
From three to four months they have started there own courier service known as Amazon Transport Service to provide quality service to there customer and to delivery the product quickly.Amazon also provide high discount on the product which other ecommerce website does not give easily.Amazon return policy is also very good.I hope they will improve there service more.I love to shop from amazon.in.