I had ordered for 3 kozicare soaps from amazon.on receiving the products one of the soap was damaged.i filed a return request to amazon.even after 5 days there was no reply from the seller I filed a a-z claim following which suddenly they send a mail saying the request is closed.i called the customer care so many times but the customer service is just a crap.i kept on calling and they said to wait for 24 hrs and then nothing happened.they are simply cheaters