Amazon.in is the one online shopping portal which promises to deliver good products with excellent customer support. Recently, during the freedom sale I purchased a Kindle and a sari from Amazon. As per the deadline both the products were delivered in time.
Kindle being a delicate product was very nicely packed and was delivered in a decent manner. After I received the product Amazon immediately notified me and also sent the receipt of the same via email for any further correspondence.
On the other hand, I was not satisfied with the colour of the sari I ordered. So, I filed for a return of the same via my registered email. The process of refund was very easy and simple and I also received an email with the date and time for the pickup of the product. The product was collected on time and the refund was also initiated to me.
This is the first time I witnessed a quick response from an e-retailer and it was a pleasure shopping from Amazon.in. I am looking forward to shop more.