Amazon is one of the top rated online shopping site available in india. I had many good experience with purchasing from this site and one bad or rather I would say slow delivery of promised product.
They have wide range of products to order from and most of these products are genuine.
Their customer care reps are little slow from time to time however helpful if dealt sternly. I find their lightning deals are great and some products they offer in these deals comes with great discount time to time and worth grabbing.
I had been shopping with this website and through their mobile apps for over a of years now and must of issue if arise are well taken care off however one draw back I felt was if any product you ordered comes in and you are not satisfied they are more than happy to take it back and return the money however they do not have any replacement plan in place which at times maybe frustrating.
All in all, with their ever expanding products not all the products are priced very competitively. Highly recommended to shop for products only when you are aware when they are priced locally and worth buying for online. Else all is well!