Amazon.in is one of the biggest online shopping portal for wide ranges of products ranging from electronics to domestic products. However my experience with this online portal is not so satisfactory. I usually surf a number of websites looking for the products such as clothings, shoes and other related products. Recently while surfing this portal I come across a pair of shoes which they were offering at fifty percent discount but when I decided to place the order and entered the required pin code number the message was flagged that delivery facility is not available on said pin code number. A large number of people who wants to shop from this web portal are being deprived due to the lack of proper delivery services. Amazon needs to improve it to be in par with other online web portals.