It is a trusted site and next day delivery option which they give is very nice. and they have also introduced amazon pantry which is also good. The feature of giving delivery boy contact number is good so that we can contact them. but they should also look at the convenience of customers while delivering the product though during the return of product they ask customer convienience. The amazon prime membership is very nice. The quality of products are good and they are long lasting even if we buy non branded products. but they should increase their variety of products. Myntra and jabong have good collections.