Positive Points:-
I ordered many products from amazon.in and my overall experience with Amazon was beautifull. I ordered PC games CDs, household products, facial creams, mobile cover, glass set, etc
Do the product is breakable or non breakable but the Amazon still provide a air cusion with it so that it does not get break while shipping. If you are ordering any type of products from Amazon feel free to order it as Amazon give the best and safest packaging from any other online commercial website. They provide a hard cover box with it that keeps the product very safe.
Negative points:-
till now I have not found any one.