I am a regular customer of the amazon. Every month there is at least one order of mine from amazon. I trust it most then other online shopping merchandise. I have bought TV and Mobile worth rs of 100000 Rs during last 7 months. The service of the Amazon is pretty good, once I bought a T shirt for my girlfriend, and it got replaced by the wrong model number, within a week I got the T shirt replaced and the got me delivered the same T shirt which I wanted to buy. The replace policy is so easy and understandable and it is not needed a large process for replacements,