I was a fan of amazon even before they started the. in india and I used buy from amazon. com from usa.
I was a regular shopper on amazon and suddenly in my page all my previous orders details dissapeared and I wrote to cusotmer service and very dissapointingly they have not responded when I wrote sevaral times later also just silence.
In the mean time there on line portal has become junk. No confirmation of purchases are coming . orders which are delivered are showing as in tansit and orderd which are not delivered are showing as delivered . The couriers they use never call you and hand over to any one with out permission or information. I switched most my shopping to others like snap deal, flipcart and pay tm etc and life is so much better. The arrogance shown by amazon is un beleivable and is similar to apple who was very indiffernt to Indian cusotmers even now.