Amazon business practices are the worst. They ran out of inventory and claimed the product was lost or damaged. They went as far as giving assurances that the product would be delivered 2 days later. Then sent an email to say it was undeliverable. The Leadership agent Teeja was rude and refused to provide a manager after being asked over 8 times. The Supervisor MJ made promises they could not follow through on. This is an ongoing issue of Bait and Switch with Amazon. They have lost sight of the customer and only respond to the price tag. It is a shame what it has come down to. This my opinion