My order for Diapers is on Subscribe and Save. It is fulfilled by Cloudtail India and is Amazon fulfilled. Normally the order would have been fulfilled, but for month of April, 2020, Amazon lied saying that my Amazon pay balance was insufficient and cancelled my Subscribe and Save order. The truth being they wanted to avoid passing on the discounts during the COVID-19 crisis, as the product prices are rising.
Normally, Amazon is a reliable seller with a genuine return policy, and is customer friendly. But even after highlighting this issue, Amazon insisted that I should just place another order in non-S&S mode knowing fully well, that I would not get any discounts. Poor performance indeed, and most of all, I detested their lies.