I have almost all pleasent experices with Amazon purchases & customer support. Most importantly customer support. Recently I bought a tampered glass for my mobile worth INR 350. As per the products return is not acceptable, which I forsighted while ordering. After recieving the product I found it is not fitting properly to my mobile. I raised a compaint for return, they requested me to send the pics & they found it is not suitable & decided not to pickup the product. They asked me to dispose & refunded my complete amount. I was completly amazed by thier resolution. Keep going amazon