I hold an account in the Andhra bank, Chennai . It is a salary account com savings account . I started the account before 2 years. Even though my salary gets credited in my account, I have never taken the cash through ATM(Not even once).
Once when I used my card in the Andhra bank ATM machine in alwarpet branch, the card went inside the ATM machine . I enquired about the card in the alwarpet branch . They told me to contact the branch where I hold the account after 2 days. I asked in my branch, very worst response. They asked me to contact the alwarpet branch again . When I ask the Alwarpet branch they asked me to contact the mylapore branch . This was repeated for three months continuously . I used to check the status in both the banks with a belief that I would get back my card one day . But in vain, after frustration I planned not to use this bank any more .
From then I started using Bank of India. I have cancelled my Andhra bank ATM cards at last, and now I use the cheque to withdraw my salary from that bank . The response in the bank cash counter is ok . For that single reason I still hold the account in the Andhra bank.
Please do not depend on Andhra bank fully. Have a secondary option simultaneously
in other reputed bank .