My Name is Rajkumar Dhanabalan Pillai J33998. I had opened an Equity and Commodity Account with Angel Broking . and was assured the account will be opened within a week atmost . I did’nt have a problem with that . The Account was opened after a week .had given a cheque of 25k the Acc was opened in Jangli Maharaj Rd ( Deccan-Pune ) .a Sales agent by the name of Dhanaraj had Come 2 my place to explain the details .He assured me he would do all the possible best 2 keep me updated and provide me with good Agent of theirs . I was Impressed . but then a lousy agent was provided to me .who had suggested me to buy the share of coal india for 407 Rs , where the share had started from 250 Rs or something .and he also suggested me to buy shares of NHPC .to buy both on long term Basis .
So I purchased 25 Shares of Coal India and 100 Shares of NHPC. Later I came to know by my sister that it was the most stupidest thing to do buy the share of Coal India for Double price . I had made a condition that I would want tips for Intraday . as was ready to take the risk even as I knew the risk involved .While I filled my Form for Acc opening . but when I spoke with my Agent . he was rude and said .That as you are new and Don’t know anything about market how do suppose to do these kind of trading . I said that’s my problem I am ready to take the risk involved of losing the invested money . he said fine and gave me call for an Intraday share . which I don’t remember which it was .as it was a small transaction . He sold the share on the same day without my concern .which he informed me while I called for the details of transaction which did’nt reflect on my mail or my cell phone . I got pissed off and stoped trading with that person .the agent is not supposed to buy or sell any share without the concern of the customer .he was not forced to sell coz I had not taken any exposure from them . I went to the branch and told the manager Whose name was Mudhasar that I want the trading software . for which was hesitant to provide the details of how to download .and was asking that am I going to trade on myself . I said I need to keep a watch on the market status . he gave me the downloading details hesitating . I downloaded and installed the software . THE NEXT PROBLEM STARTED WITH A GUY NAMED SUSHANT KUMAR .FROM MG RD-EAST ST .-PUNE CAMP .I was called to east street to attend a introduction lecture on FOREX which had started only in the pune camp .I visited the office . I was intrested in opening an account . I gave my contact details .SUSHANT KUMAR came to my house .with another agent named SACHIN SALUNKE .who said he was the assistant manager in PUNE CAMP OFFICE . I said I already have a account with ANGEL in JANGLI MAHARAJ RD for Equity and commodity .But as forex was new and was only available in PUNE CAMP . I want to open for forex aswell .these Both guys got dissappointed and said that y did’nt I call JANGLI MAHARAJ BRANCH for forex .but I asked that it was informed in the introduction lecture that it was only available in PUNE CAMP BRANCH .These guys were not intrested much further . and insisted me open a new account . on my name . and close the account on the other branch . I said either way I am not satisfied with their customer service .and will think about it . SUSHANT KUMAR filled the form hesitantly and was talking as was doing a favour on me just for the sake of customer service . As it would not benefit him add a profile to an ACC .instead of opening a new account . I did’nt say anything . I asked him if there is anything else he would need . He said he would Need a Bank Account Statement .But will take care of it . I said I am going to my Native Place and will Come in next 15 days . he said no problem as the Forex profile will be added to the ACC in next 3-4 days Max . I never got any call or any SMS or Mail Rearding forex . I Called SUSHANT KUMAR to ask for the details .he said as the BANK STATEMENT WAS not provided he could’nt process it . I was Furious and asked y did’nt he inform me then and there itself I would have arranged for it .He said I called many times and also sent many emails and SMS’s .That was a TOTAL LIE .i never received even a single one of any . It took me 2 months to come back . as got stuck there for my personel problems . I contacted these SUSHANT KUMAR . and told him will come to him with the BANK STATEMENT . I got delayed to reach PUNE CAMP BRANCH .due to the long queue in BANK . SUSHANT KUMAR told me to provide the BANK STATEMENT . to SACHIN SALUNKE . I did provide it with him . but still after a week I did’nt receive any sms regaring forex in my mail or SMS .So I called SUSHANT KUMAR .He said SACHIN SALUNKE did’nt provide him with the BANK STATEMENT .and it was my fault for not intimating him that I had given to SACHIN SALUNKE . Now these things really started to get into my Nerves What Stupid kind of Service is this .How long does it take to add a Forex Profile to the Existing ACC of Equity and Commodity . it was more than 70 days since I gave the application for the forex . he said it will be done in next 4-5 days tops . I warned him if does’nt happen as he says.
I will put a Mail on him on Consumer Complaint , Mouth Shut and Angel Contact Us .He said to wait for 4-5 days if does’nt happen within this period .Then to do as I please . I got an SMS stating that .the Request is under Process I thought atlast the Forex is being Opened . but to my Suprise I got a Call from JANGLI MAHARAJ BRANCH . Stating that the Commodity ACC has been activated .I told the request was for forex and Equity and Commodity was already opened Long back . She said no Such details for forex is being displayed on their database . and she told me to contact Their KYC deaprtment . I called them . they said that Forex and Equity was opened together .But not for Commodity was being displayed . I tried explaining that Equity and Commodity was opened together and Forex was the application which I had applied for . I also spoke with the Branch Manager Muddhasar .he gave me the same kind of answer . I Got pissed And told them that I am going to close my Account . they were not bothered much . So guys don’t go for angel .better go for some other than . Angel or any broker house who doe’st have a bad reputation in market . I Had given a cheque for 15 k with SUSHANT KUMAR for forex.
But luckily I suppose it was’nt credited to the ACC. Which I am going to close .And guys these DHANARAJ who opened My EQUITY & COMMODITY Account stopped taking my calls reagarding this issue . This is how Brokerage hose are working . so b careful before u invest .Luckily I Downloaded the software called angel diet .Which showed me if any transaction has been taken place . and also had a market view option .helped me to keep a watch if any illegal transaction is being taking place without my concern or by my knowledge .Which has happened with many others . with different brokerage house .and angel is also one of them . So always insist for their brokerage software . to keep a watch on your account and Market Status