http://www.antilogvacations.com is a gem in travel industry for sure.IITians are really good in everything they do. After my innumerous Bad experiences with MMTs , Yatras and other craps of the world, I found these guys hard to trust initially.
Puneet Sharma and Praveen frm customer care were the guys I talked to initially , They dint had very good English & were just OK, looked low in confidence .i booked a Kerala Package of 4 days through them & made hell many customizations.Normally travel companies don’t like customization as they r too busy with the existing workload of customers but in this case, it ws reverse.They kept on sending me quotations after quotations
On Reaching Kerala, I found the services very professional.Their agent was there at Airport to receive me & even called me up during my baggage picking.The Vehicle was good but somehow I did not liked it as it was old .I called up the customer care guys & vehicle was changed for the day.
The Real surprise lay at Munnar where they gave us a surprise gift from Antilog Vacations which was not included in the package.Everything frm Houseboat to Hotel was in perfect shape.We were given top floor room as per choice & a 24 hour taxi through which we were not bound by any fixed itinerary.
We got all this at a rate of 16, 000 Rs.. 4 days , 3 star hotels, driver, Car, breakfast, sightseeing. Easily one could have charged us a lot more.
Frankly, I had initially paid 18000 but customer care guys told us about a particular discount going on in a hotel & refunded me remaining 2000 Rs. Now how cool is that.This is something I have never seen during my entire life.Give cheap package & then return the extra Money.
On my return the CEO of company called me up & thanked personally. Siddharth , an alumnus of IIT-Delhi, heads the firm.He told me that more than 15000 travellers have travelled through them & 90% have given them positive reviews which is a rarity. I am extremely touched by this gesture.Just wish that company stays the same even after becoming a Big Shot. I am now recommending most people in my office to avail there services.
These guys are the new Flipkarts of Travel Industry. Kudos to their Honesty & great service..It just forced me to write this review.