We went as a group of 15 people to Hongkong & Malaysia and had a complex itinerary with every person having a different demand.So much so that almost no one
was ready to design a package for us.Even Antilog Vacations declined to take our booking first & makemytrip agreed.We booked from Makemytrip our complete package & even paid Rs 5 lakh as token amount on 12th March with Transaction id: S87954326 12-03-2017 10:21:02 AM -RTGS-HDFCR871186549388604-Makemytrip-010DR-500000.
Makemytrip executiveRahul informed us to make full payment but we asked for Visa first.He kept on delaying when at the last moment we knew that Malysian Visa was not applied.It was a sleepless night for our family and members who had trusted us with trip.i made 200 calls to makemytrip while no one picked the call.They r filthy & chors.Some exectuive later told us to delay the trip.That would have meant cancellation of non refundable flights & rebooking hotels, tours again.When we protested that person, simply blocked our calls.
In a desparation someone suggested Antilog Vacations and they were the only agent who gave us a malaysian Visa in a single day.All arrangement cost was Rs 12 lakh compared to Rs 14 lakh from Makemytrip.Hotels and arrangement were better and there was an extra dinner on each day.Antilog Executives helped us and worked late night to help up get the bookings.Had the Visa was not applied our non refundable tickets from Mumbai-Hongkong-Kualalumpur-Mumbai would be zero and that cost was alone 7 lakhs.
I am still fighting with Makemytrip & have filed a consumer court case against them like thousands others who have been cheated.I was stupid enough to go not consider
Antilog Vacations in the first go.They are much much bigger than makemytrip in holiday packages and have intelligent people not smooth talkers like the ones in MMT.
Trust Antilog Vacations for your tours.Their rates, services are an eye opener for me.They are the biggest holiday brand of Asia in all parameters with exceptional
service quality not thugs like Indian travel agent.