Me n my wife went to Europe on 1st april..
There was no explanation on vouchers
last minute dinner cancelled
Hotel booking cancelled in Venice had to wait in lobby in some other hotel for 3 hours
Because of that my city tour got late had to pay for that... Still no refund ..No reply for mail.
No pickup in milan when reached to station till hotel.had to pay by myself.
Itenary not explained nor fulfilled..Showed different n changed after payment. Promised something n not fulfilled.