I went to Maldives in Sep 2011 for honeymoon & again booked a trip after 3 years to Kashmir only to have floods came just 2 days before the tour.Antilog Vacations Pvt Limited refunded me back my 70% money though as per rules they should have refunded me nothing as it was just 2 days before & force majure cancellations by natural disasters are not considered.They had paid hotel, taxi, guides etc in prior which I confirmed now when phone lines have started working to Srinagar.They took a loss to retain me as a customer.
How travel agents like makemytrip & Thomas cook took advantage of those who did not went to Kashmir because of floods( About 87, 000 bookings cancelled of which 5000 were Antilog Vacations travellers).Read here https://tripadvisor.in/ShowTopic-g297622-i9326-k5566090-o10-Poorest_service_customer_concern_from_makemytrip-Kashmir_Jammu_and_Kashmir.html
Tripadvisor has removed hundreds of negative reviews for Makemytrip & Thomas Cook citing them as spam .Killing opinions is the lamest & most cruel thing you can do to a traveller .Search Kashmir forums for that in inner sections I AM NOT ENDORSING Antilog Vacations because of any personal reason.If you are getting a cheap trip from anywhere else, book it but god forbid if there is anything that goes wrong you are all alone.
Antilog Vacation’s 110% Moneyback guarantee is for real & it worked more than I thought