On an order for 3 chhole bhature dishes and sweetdish of Rasmali, costing Rs.851 that we ordered from Delhi for delivering to our mother on 26 September 2024, on occasion of celebrating her birthday in sector 28 Faridabad, located at a distance of approximately 80 metres from the restaurant the delivery was done, but the bhaturas were cold and hard, meaning stale. At mother’s house they ate the dishes delivered as it was past lunch time, When we, the ones who ordered for consumption at our mother’s house, contacted them complaining about the stale bhaturas, on telephone and their manager said they will replace the bhaturas with fresh ones. Then when from my mother’s house they telephoned the restaurant in anticipation of the replacement fresh bhaturas, the owner asked for the old bhaturas as though to say that we were we telling a lie? No replacement was done. They also had a zomato tape on the home delivered food package, although this order was directly placed on phone. Cheats. Manager committed replacement, owner never gave replacement!