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AO Smith Water Heater
Mitesh @poddarmitesh
Sep 27, 2017 03:29 PM, 12473 Views
Leaking water heater AO Smith

Bought AO smith W/H HSE HAS 025(25L vertical water heater) in gurgaon on 21st - 09-17.


once I got it at home and visited by installation person got to know that I have to change it as it was RHS(right hand side) and in my bath room it has to be LSH.


anyways got it changed by the dealer in sikanderpur, although he was really not comfortable doing it but anyhow I got it.


the installation person visited again, said there is no fastner in it so u have to pay Rs.200/-(no option but to pay) I agreed.


after few min the installation person came out saying your greaser is leaking and u have to get it changed, I told him now this is in warranty and you have opened it u register the complain and get it fixed.


after few mins argument he did it(by my phone). assured me, it will happen next day. m still waiting for any action.


complain no. 09395265 dt 23-9-17 09406215 dt 25-9-17


hope to hear soon from AO smith ppl.

(0)
Dear Customer, thanks for sharing your feedback. We regret for inconvenience caused to you!You will hear from our senior officials soon & get the closure asap.We thank you for patience, for any concern you can write our customer grievance cell wecare@aosmithindia.com. Your grievance reaches to top management of organization and handled by specialist.We assure best of our service & committed to provide appropriate solution.AO Smith Customer Service
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