I purchased the Geyser from a store Mahaveers, Bannerghatta Road. We fixed it but it wasn’t working.. The waster wasn’t getting heated. I raised a complaint on customer service team.
Avinasha called to take the serial number of the Geyser and to understand the issue. Even without checking the geyser, he said over the call that the coil is damaged and will need to be replaced which will cost 1k.
I was surprised to know.that because it was a new one and for next 1 week I was following up regularly for them to visit which happened after 3 to 4 days.
The person also said the same.. the coil is damaged due to dry hearing but he couldn’t prove it when asked how did.he find that.. Finally he left after some argument.
I had the local electrician to check and he said the coil is defected and there is nothing to do with dry heating.. there is no traces of dry heating.
Worst Service and Worst Product. Waste of money
I WILL STRONGLY NOT RECOMMEND