AVOID the dealer STED - VOLT ENGINEERS, No.168, 3rd Cross, 1st Phase, Girinagar, Bangalore - 560085. Ph - 26721024 and 26723677.mobile number 9972300070.
They sell APC products but do not have the basic decency of doing a simple and straigt forward installation keeping in mind some very basic needs.
In our case(3 installations in our locations) this vendor did not provide protective covering for exposed cables. This can lead to short circuit resulting in fire and destruction of life and property.
Though we have called them(at least he picks up his calls) over the past 4-5 months, the response has only been over phone with false promises or excuses. There has not even been one single time that this vendor has called back.
Finally they sent their support personnel over who asked us to pay for purchasing the flexible pipe of 1.5 - 2.0 meters which hardly costs Rs.100/-. This is supposed to have been done during the installation for which we have been billed for certain accessories including cable protection.
We have written to APC directly without giving the details. Am awaiting to see their response.