Cradle has one of the best neo-natal facilities.ICU is great.Nursing staff is good.All the docs (OBGs, Paeds..)are well qualified.Just keep the faith and opt for it.The package they offer may be "little bit" expensive(Columbia-Hospital, Wockhardt etc may be bit less - thats all - you would not do huge savings considering the other benefits you get for opting this hospital).
I would recommend this hospital.My wife had a C-Sec.We were consulting Dr Sirisha Venkatesh(She listens to you, makes you comfortable).Thanks to her for a successful operation. Nursing staff took care of the baby in ICU quite well.I was visiting them frequently to check the health of my baby.The were informing and taking care to my satisfaction.
While choosing the hospital/delivery place you may want to follow these tips:
1) Talk to the Doc first(What do you feel about it.Does she ask questions, gives tips, listens to you etc...)
2) Check out the nursing staff/Facilities.
3) Also check how far the hospital is from your place(Hard to beat the traffic jams in Bangalore)
4) Check out the insurance limit with your insurance provider for that particular hospital
Overall Cradle is worth your money(Considering what other hospitals have to offer in Bangalore).