I applied for Apollo DKV Insurance for my parents via application number 1100432668 and paid a cheque bearing number 833712 (Citibank) for Rs 12023. This was collected by an Apollo executive (whose number I don’t have - but was co-ordinated through Apollo Delhi landline number) who came to my place - after I placed request on website
It is 14 days since the above said payment was made and to this date, there has been no further communication on the same. When I call your support number, they say that the application number is not traceable. This is cheating and I am filing a police complaint/consumer court case against you for deficiency of service.