I had gone for my mother for an Ortho issue . We had an appointment of 1:30 pm and we reached well in time. However even though registration and every was done we still had to wait for an hour almost due to poor management by the staff .
When we asked they gave an excuse that they are prioritising critical patients which was lame as there was no one as such and even if there was some critical case it can’t be that multiple people ahead of us will be allowed who had a later appointment. Reception also doesn’t behave properly. This really spoils image of Apollo and moreover inconvenience for patients who pay a hefty amount for apollo brand for pathetic service