I have started experiencing it for my first claim in 4 years. & Guess what most of thing have been rejected on some stupid reasons with lot of loopholes & not clarity to the customer.
Seems I made mistake by going Apollo Munich. Not sure which one is best policy for Health.
My case was rejected for cashless first & now even reimbursement is also denying on the basis of this is not included, after being admitted for more than 24 hrs.
Main thing they need all Original document for the Claim, I can understand about the Bills but they ask for Patient’s Original reports as well . How patient suppose to proceed his further heath treatments without the reports.
Not acceptable at all.