My application no 9000050534, for optima super was modified from 4, 00, 000 deductible to 5, 00, 000 deductible with out my concern and information to me, the employee of company has done it, he did not inform my agent also about the same.
thank god I did not do portability of my old mediclaim from new India to apollo munich.
I gave a cal to call center twice they only kept me on hold for more than 30 mins and only asking personal details many times,